The Great Mismatch in Financial Services
There is a crisis of information brewing in financial services.
There is an easy solution or a difficult one.
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When will Congress and the Fed Find Out?
Lake Forest, IL (September 9, 2019) Less than half the time the average buyer cannot get accurate information on fees, rates, or balances at banks, thrifts, credit unions or Fintech firms. This is the conclusion of the Moebs Services Study of Website and Branch Accuracy.
“We were just shocked at what we found, or more importantly did not find, in our December 2018 survey, so we repeated the survey again in June 2019, and it got worse,” exclaims Michael Moebs Economist & CEO of Moebs Services, an economic research firm.
“This is a major crisis in financial services,” remarks Moebs. “How can the consumer know what they are paying for if there is such a sharp mismatch between what they see on the website and what they are told on the phone?” READ FULL ARTICLE
Written By: m.moebs
Date Posted: 9/9/2019
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